Counselor Archive: February 2014
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4 Customer Service Traits to Avoid

Some companies have service offerings that ultimately end up sabotaging their business. Make sure to stay away from these four habits of highly ineffective service organizations.
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Supplier of the Year - iClick

With a simple, yet fanatical mandate, iClick captures the crown as the industry’s best.
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Senator Proposes Cuts to Ad Tax Deduction

Senate Finance Chairman Max Baucus (D-MT) is encouraging legislation that would limit the advertising tax deduction, a proposal that could stifle marketing spending across a variety of...
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Los Angeles Launches Reusable Tote Giveaway

In conjunction with a single-use plastic bag ban that began in January, the city of Los Angeles is handing out free reusable totes to residents. While some of the tote bags will be produced...
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Senator Urges Total Ban Of Phthalates In Kids’ Products

Citing a new toy safety report, U.S. Senator Kirsten Gillibrand (D-NY) is calling for federal reforms to ban a list of potentially dangerous chemicals - including phthalates - that are often...
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U.S. Agents Seize Chinese Toys

Ten different shipments of toy dolls made in China were seized by officials in November at several U.S. ports because the items allegedly contain high levels of phthalates - a group of chemicals...
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Children’s Outerwear Recalled

In two separate recalls in December, the Consumer Product Safety Commission (CPSC) extended its year-long intense focus on children's apparel. The CPSC, in conjunction with the manufacturers,...
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Hiring Forecast Strong For Q1

Heading into 2014, U.S companies were the most bullish they've been about first-quarter hiring in six years, according to a new survey. The Manpower Employment Outlook Survey shows that 17% of...
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Legislation Aims to Prevent Job Applicant Credit Checks

A new measure introduced by U.S. Senator Elizabeth Warren (D-MA) and co-sponsored by five other legislators would ban companies from conducting credit checks on most prospective employees. The...
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Accolade Enters U.S. Market Through Merger

Top 40 Canadian distributor Accolade Promotion Group (asi/102905) announced that its parent company, Golfsmith International, has merged its promotional products divisions under one leadership...
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Fields Acquires Better Life Line

Supplier firm Fields Manufacturing (asi/54100) has acquired the assets of Better Life Line (asi/40390). Financial terms of the deal were not disclosed. Better Life Line, headquartered in...
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Color Trends - Neutral Appeal

A flexible hue appeals to the complete spectrum of promotional recipients.
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Products - It's a Cinch

Want to boost your apparel sales? Think of add-ons such as belts.
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Management - Run a Business with your Spouse

Keys to a successful work partnership.
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How We Market With Instagram

Daily customer interaction is key.
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Solar Flair

A decorator shines during a colorful launch.
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Advantages’ Sales Rep of the Year

Summit Group salesperson takes home Advantages magazine’s top prize.
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Appointments & Promotions

This month’s people on the move in the ad specialty industry.
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Quotables

A selection of this month’s sources.
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