In conjunction with Health Canada and the U.S. Consumer Product Safety Commission (CPSC), industry supplier Debco (asi/48885) has issued a voluntary recall of its Tonal Thirst Mug (CM6531) with glossy two-tone finish, due to the risk of the handle breaking off during use. Debco has received one report of an injury.
“In keeping with practicing the utmost caution, we recommend that end-user customers stop using the mugs immediately and contact their respective promotional products distributors,” said Stan Gallen, senior vice president of sales and marketing, in an official company recall statement. “We further recommend that all distributors who sold this mug contact their clients and advise them of this voluntary recall.”
The ceramic mugs have a white glossy exterior with contrasting interior and matching open handle in black, blue, lime green or red, and were purchased between August 1, 2015 and April 11, 2016. Almost 23,900 were sold in Canada and 145 in the U.S. Consumers should dispose of the mugs immediately, and Debco (www.debcosolutions.com) will offer a replacement non-imprinted Bowery Stoneware Mug (CM9057) at no charge. Debco can be contacted at (844) 730-5005 or by email at CM6531recall@debcobag.com.