Customer Service

Customer Service Tip Sheet for Distributors
Customer Service Tip Sheet for Distributors
Counselor

Suppliers aren't the only ones who could use a little boost in the customer service...

5 Ways to Improve Customer Service
5 Ways to Improve Customer Service
Counselor

Distributor Choice Award-winning suppliers offer their top tips for overcoming challeng...

Expert Techniques to Overrule Customer Objections

As a sales professional, you can't fear...


Survey: A Good Salesperson Is Hard to Find

It seems like all employers wanted for...


A Strong Business Plan Is Your Success Tool

Top Tips From ASI University

Overcome Low-Cost Competitors
Overcome Low-Cost Competitors
Advantages

1. Make a Title Change If "sales" is in your title, prospects might focus more on...

Survey Suggests Holiday Opportunity With Small Store Owners
Survey Suggests Holiday Opportunity With Small Store Owners
Promogram

Small store owners in the U.S. say that the biggest impediments to undertaking...

3 Steps To Loyal Clients And Lucrative Referrals
3 Steps To Loyal Clients And Lucrative Referrals
Web Exclusive

Want to learn how to stop clients from leaving you for a lower-priced competitor?...

The Future of Customer Experience
The Future of Customer Experience
Counselor

Client needs are constantly changing. How can promo firms evolve to stay ahead?

Using Predictive Analytics In the Promo Industry

Amazon customers know it well: the...


Tips for Amazing Distributor Customer Service

The best customer service that distributor...


4 Keys For Customer Satisfaction

Get your game face on by not skimping on q...

Revamp Your Company’s Image Today

Here are three ways you can stand out from...


Hot or Not: eCommerce Edition

Did you know that trends in the...


Chatbots Are the Future of Customer Service

"Hello, thank you for shopping with us...

Credibility Crisis: 4 Strategies for Cultivating Consumer Trust
Credibility Crisis: 4 Strategies for Cultivating Consumer Trust
Wearables

Instead of churning out traditional sales lingo and telling consumers what they want, f...

Case Study: Customer First
Case Study: Customer First
Advantages

During sales presentations with end-buyers, distributors should position themselves as ...

Sell More With These Stellar Tips
Sell More With These Stellar Tips
Web Exclusive

You've got a client hosting a grand-opening celebration planned for a hot Saturday...

Can Google Really Replace Me?
Can Google Really Replace Me?
Web Exclusive

The answer to this question is yes, and right now, Google and other search engines...

How To Overcome Order Errors
How To Overcome Order Errors
Counselor

Act fast to correct mistakes and you may actually strengthen a client relationship.

How To Tackle An RFP Order
How To Tackle An RFP Order
Counselor

11 ways to succeed at the request-for-proposal process.