ESP Web® makes it easy to find reliable suppliers without having to dig around the Internet searching for reviews. If you’re interested in a product in ESP, the supplier rating will appear right below the supplier’s ASI® number in the product listing. Additionally, the listing will tell you how many distributors have reviewed that supplier in parenthesis next to their star rating.
On the Supplier Detail page, you can also find more details about a supplier rating. Open the Supplier Detail page and you’ll see a section labeled Performance Ratings, to the right of your screen. This will tell you how the supplier rated in six different areas: Overall, Quality, Communication, Delivery, Problem Resolution and Imprint.
Beneath the Performance Ratings chart there is also a link that allows you to Read Distributor Comments and read details about the experiences others have had. Often the comments will even include the names of the sales or customer service representatives who come highly recommended!
Looking for a product but not sure which supplier would be best to work with? Simply open the Product Advanced Search window, enter your keywords and location and indicate how many stars you’d like the supplier rating to be. ESP helps you to instantly locate suppliers that meet your personal criterion.