Newsletter Article

Alert: Updated Systems Requirement Policy

As you may know, Microsoft ended their support of Windows XP on April 8, 2014 and they will also soon discontinue support for Internet Explorer (IE) 9 and 10. What does this mean for you? If you are using either of these programs, it is time to upgrade! If you continue running outdated programs on your computer, your PC is more susceptible to viruses and security issues. As these programs and browsers become obsolete, also ASI® will no longer be supporting them going forward.

What happens if I continue to use Windows XP and Internet Explorer 9 and 10?

Your computer will still work if you continue to use Windows XP and older versions of IE now that support has ended, but it may become vulnerable to security risks and viruses. Additionally, as ASI and other software and hardware companies continue to optimize for more recent versions of Windows, you can expect to encounter more apps and devices that do not work with Windows XP.

How do I stay protected and enjoy optimal user experience?

If you use Windows XP, Internet Explorer 9 or 10, we recommend upgrading to Windows 7, 8 or 10 and Internet Explorer 11 or the latest versions of Chrome, Firefox or Safari—all of which ASI will continue to support.

In addition to the operating system and browser minimum requirements, we recommend your PC/Laptop/Tablet computers have the following minimum hardware requirements so you can enjoy the best user experience possible and keep your PC safe and secure:

  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
  • 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)

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Feel free to reach out to us anytime with questions – we are here for you, every step of the way.