What Keeps the “Open” Sign on?
Tuesday May 19, 2009 | Filed under: Industry Initiatives
How many times have you gotten lousy service - but instead of confronting the owners, simply stopped giving them your business?
I respect the constant give-and-take from our members, because it keeps every one of us on our toes. So I was especially pleased with a recent blog from Bobby Lehew, which presents a frank, and I believe fair, assessment of our business in the last few years.
Read his post here.
Full disclosure: Bobby has been an education speaker at ASI shows.
I'd love to hear your feedback as well anytime. Post a comment now or email me here.