James Finch had never been so happy
to see it rain. As a member of Beck Media and Marketing,
he had gone to great lengths to make sure his client
SilkRoad technology stood out at HR Tech held in
Chicago in October. This included handing out hundreds
of travel-sized umbrellas branded with the name of
SilkRoad’s new software application called “Red
Carpet.”
The premium was part of the “Premier Party Invitations” that
were sent out to all attendees inviting them to its
marquee event at the Navy Pier. Just like a celebrity
might receive, Beck Media created a semi-translucent
swag bag (handy for getting through airport security)
that it called the “Red Carpet Survival Kit.” It
included logoed lip balm, breath freshener, a Netflix
trial membership and, of course, the umbrellas.
Taking the Hollywood theme a step further, the day
of the event SilkRoad branded red carpets were unfurled
throughout the concourse. “There was a logo every
15 feet,” says Finch.
But the whole time he was thinking, “please let
it rain.”
Soon it began to sprinkle raindrops. No monsoon had
struck that would ruin the event, however there was
just enough precipitation that everyone opened their
red umbrellas. “Everyone was asking where they
could get their umbrella,” he says. “Between
the carpets and the umbrellas, we branded the entire
conference.”
The event was such a success, Finch says, that his
competitors called the show’s organizers to find
it if they could do the same thing the following year.
But, alas Beck Media had already locked in the event
(carpets and umbrellas and all) for the next five years.
When it comes to generating attendance at a trade show,
event or meeting, choosing the right promotional product
can be the catalyst. “Picking something that
attracts attention can be the difference between success
and failure,” says Mark Yokoyama, director of
marketing for ePromos.com. He says the stakes are especially
high if you have a booth located in an undesirable
location at a trade show.
Drew Neisser, president of
Renegade Marketing, an event
marketing firm in New York says, “Premiums can
be so boring, but we actually get excited about picking
them. To do it right, it needs to be part of a bigger
idea. You want to connect them to the promise of the
business and you want it to be fun, exciting and compelling.”
For SilkRoad, it was about making human resources executives
feel like celebrities for a night. Syngenta, an agricultural
company that produces herbicides and fungicides used
to grow crops, tried something a little different.
Playing off of the popularity of the many home improvement
shows on cable, it went with a construction theme at
its booth at a recent event.
Prior to the show, direct mail pieces were sent out
stating that Syngenta will help attendees “build” their
crops the right way. Those who stopped by the booth
were greeted by salespeople in hardhats and tool belts.
Each attendee received a logoed measuring tape. However,
higher level executives and top customers received
tool kits which included a hammer, screwdriver and
other hardware.
The Tradeshow Coach Susan Friedmann says companies
should always “consider having a special gift
just for your VIP customers and prospects. Use this
as an incentive for them to come visit the booth.”
No matter what items you select, “you always
need to tie it back to the brand or the theme,” says
Cindy Treadway, senior account manager for Exhibit
Resources, who helped put together the Syngenta booth. “There
are so many things to choose from, but the ones that
work reinforce the brand either by their color, shape
or what they say. There needs to be a planning process
and the idea has to be carried out through everything.”
Friedmann agrees. “To be totally effective, premiums
need to be integrated into your overall exhibit marketing
objectives. You need to be crystal clear about the
role you want them to play.”
Playing Games with Attendees
In Asia, Dao, the main character within the PC game
KartRider, is about as recognizable to kids as
Mickey Mouse or Mario. In the United States, however,
Dao is a stranger in a strange land. To help introduce
the character and the game, which launched online
in the U.S. in the fall, Nexon America held an
event at DigitalLife in New York in September.
It literally filled a 150-seat theater with the promise
of a free KartRider T-shirt in exchange for listening
to a presentation from its executives. Afterwards,
Nexon ended up with a two-hour-long line to try the
game. “At first we were just handing shirts
out to anyone who came to the booth,” says
Min Kim, director of operations for Nexon, “but
then we started making them demo the game first.
One woman saw the line and asked what everyone was
waiting for. When she saw the T-shirts, she literally
squealed and ran to the back of the line. Dao is
a very recognizable character that people love.”
The shirts proved so popular that the company ran
out during the first two days of the four-day event.
Booth visitors settled instead for one of 7,000 logoed
bags. When all was said and done, 411Mania.com crowned
KartRider the game of the show.
“Bribery works,” says Nancy A. Shenker,
principal of theONswitch, a marketing consultancy
based in Westchester, N.Y. “Ultimately, you
want something that will make them interested in
your product or service. You want to incentivize
them to spend a little time at the booth, engage
in a demonstration or talk to a sales rep.”
She warns that just offering something cheap to the
masses will attract the “tchotchke zombies
who are there for the sole purpose of grabbing free
stuff.” She says if a company decides to offer
something for everyone, use candy or pencils. “Pencils
are actually somewhat of a novelty because everyone
gives away pens.”
Smaller is also often better because of shipping
logistics, says Dale Kirby, director of marketing
for Promopeddler.com, a promotional products distributor. “The
main thing you need to think of is: How easy is it
to transport the product? All you have to do is a
couple of trade shows to realize that if you have
36 mugs in a box, and you’re giving out 500
a day – that’s a lot of boxes. You arrive
at the booth and there’s a pyramid of boxes.
For a one-man booth, that’s too much to handle.
Pick things that are small that have value.”
Friedmann also stresses a promotional product should
be business specific to keep away the freebie hunter. “Product
samples, special reports, white papers and checklists
work particularly well. They are not as sexy and
fun, but only your target audience will be interested
in them and that’s what you want. This way
you’re not just giving them something that
will end up in Johnny’s toy box or given to
Aunt Sally or Uncle Fred.”
For Kreative Vistas, it was comic strips. The multimedia
film company, which specializes in creating animation
films in the life science and software industry,
is fully aware as to how dry the BIOMEDevice conference
in San Jose can be. So this year it touted its “Animate,
Entertain, Simply” message by showing off its
films on a 67" plasma TV, and handing out comic
strips which “were the last thing anyone would
expect in the middle of so many biomedical device
companies,” says Valli Bindana, president,
creative director for Kreative Vistas. “Our
products are about using multimedia, so we didn’t
want to hand out brochures like everyone else. Biomedical
is very technical stuff. We’re about applying
multimedia to simplify complex ideas.”
We All Scream for Ice Cream
The International Builders Show held in Atlanta in
February is a high-profile event chocked full of
big corporations. It’s not uncommon for some
to be raffling off a pick-up truck or to hire Danika
Patrick or Jesse James from the show Monster Garage
to hang around the booth to draw a crowd.
While Wayne-Dalton, one of the world’s leading
garage door, opener and home control manufacturer,
can certainly afford to go that route, it annually
opts not to. Instead, it leverages one of its original
taglines “Say goodbye to the plain vanilla
garage door” by giving away different flavored
ice creams.
Although it doesn’t use the tagline anymore,
Bill Earnest, director of marketing and product management
for Wayne-Dalton says it has become a bit of a legend
as they are known as “the ice cream folks” at
the show. “It’s a hot show so ice cream
goes well,” he says.
Visitors to the booth also get yellow show bags that
include pens, foam hats and picture cubes that unfold
to reveal photos of the many different types of Wayne-Dalton
garage doors. “Our goal is to have something
extra that ties into our core message,” says
Earnest. “That other stuff [celebrities and
truck raffles] just clogs up your booth so customers
can’t see your product.”
While Wayne-Dalton reps serve the ice cream, they
start a dialogue. “We ask, ‘How big of
a builder are you,’ ‘what state are you
from’…The ice cream attracts visitors
but doesn’t take away from the product.”
Yokoyama says when selecting your giveaway, “you
have to know what your goal is. If it is a complicated
software demonstration, having a pen for people to
grab in exchange for a business card isn’t
that effective, you need more of an incentive.”
Of course, there is something to be said for high-end
prizes and gifts. Just ask any of the 1,000 people
who attended an Open from American Express in Chicago
in October. Once it was over, they were instructed
to reach under their seats to find their thank-you.
To their delight, each found a brand new iPhone loaded
up with relevant content, music and videos.
Christine O’Neil, the director of print/premium
production for Momentum Worldwide, which created
the event, says clients “challenge us to develop
something new that will ‘stick;’ something
that people will either take away physically and
re-use or an experience through a premium that will
make the event unforgettable.
“In today’s premium industry, products
are constantly being developed to one up the next,
and it is imperative for our team to stay on top
of these alternate ways to reach and influence the
target and in doing so, deliver for our clients,” says
O’Neil. “It is a challenge that we openly
welcome.”
Shenker says spending more on items can work so long
as it aligns with the company’s strategy. “I
might raffle off something of value like an iPod.
Sure, it might cost me $80, but I would look at it
from the perspective of this is a way to build my
database.”
Still Jerome Bobis says some are shying away from
expensive ad specialties altogether. “Associations
might offer a pen to encourage pre-registration,
but they are slowly getting away from that. They
understand it is about better location and educational
opportunities so they are cutting back on the use
of promotional products.”
But, for SilkRoad, the branded items were the secret
weapon behind a successful trade show – that,
and of course, the rain. “Water, location,
product name, it all came together to make a great
impact,” says Finch. “You couldn’t
have asked for a better thing than rain.” ●
Want to Pick the
Right Premium?
Here is an 18-Point Checklist: |
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1. Define your
advertising premium.
2. Consider how you will select
your giveaway item.
3. Plan who should receive them.
4. Decide what promotional message/slogan
you want to convey.
5. Decide how your premium item
should tie-in to your marketing theme. 6. Plan how your premium item
will compliment your exhibiting
goals.
7. Allocate a realistic budget
to achieve your objectives.
8. Consider having your giveaway
be original and relate to your
business.
9. Make sure that it is appealing
and appropriate for your target
audience.
10. Make it a useful item if you
want people to keep and use it.
11. Consider what benefits your
visitors get from this gift.
12. Gauge the item’s appeal
by asking if you would like to
receive it and what you would do
with it.
13. Make sure that the item projects
the company image you want your
target audience to receive.
14. Make a plan for distributing
your item.
15. Decide who will
receive the item – every
visitor or only a select group.
16. Decide what visitors need
to do qualify to receive a gift
item.
17. Plan how you will inform your
target audience about your giveaway
item.
18. Organize a system to measure
the effectiveness of your premium.
Source: Sarah Friedmann, The Trade
Show Coach
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