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Volume Number

NEWS : Briefings

August 20, 2003
Issue 832

Can Ex-Employees Hurt Your Business?
Industry Dodges A Bullet: FCC Postpones New Fax Regs 
Bill Cosby Joins The Counselor's 50th Anniversary Celebration!
Did The East Coast Blackout Affect Your Business?
Newly Listed Service Providers
Supplier Updates

Click here to write to the editor.

Can Ex-Employees Hurt Your Business?

Recently, on the ASIGroups e-forum, a distributor asked for suggestions from colleagues to help cope with a distressing problem: A "trained and trusted" former employee copied his customer and vendor contracts, essentially stealing his business. 

Several distributors responded with sympathetic messages, acknowledging their own fears about finding themselves in such a situation. Others reported experiencing a similar betrayal of trust from a former employee or salesperson. As one distributor noted: "On one hand, you have to allow employees and salespeople access to privileged information so they can do their jobs effectively, and on the other, if you give them too much [information] they can very easily do it themselves."

Employee mobility is a reality in today's business environment. No matter how unethical it may seem, a former salesperson can try to take away your existing or potential customers. Also, employees can copy your templates for invoices, work orders, purchase orders, etc. 

Naturally, you don't want to micromanage your employees. But how do you protect your business and keep your company's confidential information safe? If an ex-employee does try to take away your clients, what recourse do you have?

Non-Compete Agreements

Several respondents on ASIGroups suggested that distributors require employees to sign non-compete agreements. A non-compete agreement is designed to prevent former employees from competing against their previous employer after they leave a company. They can also protect confidential information, intellectual property and trade secrets. Some experts suggest having new employees sign non-competes if they have significant client contact or access to confidential client information, marketing strategies, pricing information, etc.

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Defining Moments

What is intellectual property? According to, intellectual property is thought of, in general terms, as "creations of the mind that are given the legal rights often associated with real or personal property." The Web site continues its definition: The rights that are given are a function of statutory law (i.e., law created by the legislature). These statutes may be federal or state laws, or in some cases both federal and state laws govern various aspects of a single type of intellectual property. The term intellectual property itself is now commonly used to refer to the bundle of rights conferred by each of the following fields of law: (1) patent law; (2) copyright law; (3) trade secret law; (4) the right of publicity; and (5) trademark and unfair competition law. Some people confuse these areas of intellectual property law, and although there may be some similarities among these kinds of intellectual property protection, they are different and serve different purposes.

What is a trade secret? According to, a trade secret is: information that gives you a competitive advantage because it is not generally known and cannot be readily learned by other people who could benefit from it. It can be a formula, pattern, compilation, program, device, method, technique or process that an employer had made reasonable efforts to keep secret.

Some fields, particularly the technology sector, rely heavily on non-compete agreements. In an article posted on, James W. Marks, a lawyer with a Chicago firm, says a non-compete typically states that an employer has the right to seek injunctive relief if an employee leaves to work with a competitor or create a competing business.

Should distributors require new salespeople to sign non-compete agreements? Several who posted messages on ASIGroups think non-competes and employment contracts are an essential part of doing business. However, some did acknowledge that the enforceability of non-competes is a big question mark. 

An article by attorney David M. Wirtz, "Tip The Scales On Non-Compete Agreements" (November 2002 issue of HR Magazine), lists numerous reasons why non-competes are difficult to enforce. He cites historical legal precedents. Without getting into the individual cases (one dates back to 1711), Wirtz sums it up this way: "Plain and simple, courts do not like restraints on trade, and they have not liked them since nearly the birth of our legal system."

Also, Marks points out that courts question whether an agreement is necessary to protect a "legitimate business interest" of the employer. "For instance," he says, "a court may uphold a non-compete if the company has invested substantial resources in developing relationships with its customers. Conversely, courts often will not enforce an agreement that restricts competition if the company's customer base orders from a number of competitors." 

Non-Compete Dos and Don'ts

To be enforceable, a non-compete agreement must set a reasonable time and geographic limit. Marks says it can't be so unreasonable as to prevent a person from trying to earn a future living in their chosen field.

Either way, a well-constructed non-compete has a better chance of being enforceable if push comes to shove. Distributors may want to consult with legal counsel when constructing one. Wirtz's article offers several important suggestions and tips that are grounded in case law:

  • Don't use long-winded covenants that include a lengthy list of restrictions. "Lawyers often start with covenants drafted by predecessors, but they don't take anything out – whether they understand it or not – because it's safer to leave everything in," says Wirtz. "What lawyers do, however, is add more restrictions, so that covenants that could have seemed reasonable 200 years ago aren't a hodgepodge of restrictions."
  • Don't get carried away and "indenture" your employees. If a covenant is part of a larger document – like a hiring package – that establishes the terms and conditions of employment, the courts may examine the whole package. "Other documents in that package might remind employees that they're employed 'at will,' describe the rights they don't have as a consequence of their lowly status, and state that you reserve the right to change the terms and conditions of employment at any time, with or without notice," Wirtz continues. "These provisions, which may protect you in other contexts, will hurt your chances of enforcing the non-compete covenant because they suggest you've overreached, trying to 'indenture' rather than employ the individual in question."
  • Keep the time restrictions short. The period of time governing a non-compete should not stretch over several years. Twelve months may seem reasonable, but is too long in some industries, Wirtz points out.
  • Keep the geographic restriction area narrow. "Geographic limitations are still one of the two key areas courts consider when determining if a covenant is reasonable," Wirtz warns.
  • Beware of "boilerplate" covenants for all new hires. Tailor the non-compete to the particular employee's circumstances. Wirtz sums up the whole issue of the enforceability of non-competes: "The courts try to balance an employer's legitimate need to protect its business against an employee's legitimate need to make a living in the trade of his or her choice," he says. "If your covenant is 'way too' broad, the courts won't enforce it at all. If it is only 'too' broad, the courts may be willing to edit your version and enforce one or more aspects of the covenant."

Wirtz offers a few other non-compete agreement tips. He warns businesspeople to take their company's geographic location into consideration. "Many states have statutory provisions governing covenants, so beware – particularly if you're hiring employees who've worked elsewhere and might be covered by a competitor's covenant. Some of these state statutes are quite precise about what will, and will not, be enforceable."

So is a non-compete worth it? At the very least, as one distributor pointed out, a non-compete might psychologically prevent situations where salespeople try to pirate your business. "I think it's very important to always have an agreement with an employee in writing, as it can't hurt," she says. "It could even serve as a scare tactic."

Another distributor's story also favors having a non-compete: Though having one didn't totally protect her company from her former "best outside salesperson" who tried to take her clients, it did provide a position from which to negotiate. "Any client that he brought into our company was his to pursue; any client that had been an existing client of the company that he services was off limits," she noted.

Damage Control

Several distributors suggest that their colleague focus on damage control. Tell clients that the former employee left his organization, they say. Some feel that the distributor shouldn't name names, but still inform clients that a former employee stole the company's confidential information. The distributor offered up her opinion on the best way to inform clients in an open letter: 

  • Include a paragraph or statement that speaks to your "ethical responsibility" to them as your existing clients to work with them through this change in organization. Write about the relationship with your clients and that it's "built on trust, fair and open business practices, and, above all, customer loyalty."
  • Include an offer to price match any project your former salesperson has bid on, as long as the customer can provide it in writing.

Another distributor suggested offering a discount on the customer's next order as a thank-you for their loyalty and continued business – a good way to stimulate the distributor's business as he keeps clients informed.

Above all, distributors feel that how their colleague handles the situation is critical. "Reputations are hard to come by and also easy to lose in this business," one distributor noted. "Keep your head high and don't stoop to any tactics that will appear to your clients that you're desperate or have any type of axe to grind with this person. Don't disparage him verbally to anyone – especially your clients. Just acknowledge different business practices and get up and move on."

" In your letter to your customers, try not to sound negative, because I think it will come back and bite you in the behind," agrees another distributor. "Explain how appreciative you are for their continued support, and note that you look forward to serving them. Customers love to know that you appreciate them."

Internet Resources

Remember, any legal information you find on the Internet is not a substitute for the advice of a good attorney – someone that every business should have on their side. But in case you want to research non-compete agreements, the following Web sites may help:

  •, or Internet Legal Resource Guide. In the "Legal Forms" archive there's a sample employee non-compete agreement.
  •, or Employment Law Store. A non-compete agreement for salespeople can be purchased on the Web site for $11.95. 
  •, or the Society for Human Resource Management. Several articles about non-compete agreements and employment contracts are available to members. Other helpful resources and links are on the site.
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Learned The Hard Way?

One thing becomes clear when talking about how former employees can hurt your business: You'll have a good measure of protection if your client relationships are unshakable. "I am paranoid about staying closer to all of my large customers, but it pays off," a distributor says. "I had to let go three to four people in this slow economy, and none of them had the leverage to take the customers with him." Another distributor issued this short statement: "Chalk it up to experience and realize that the person closest to the client will keep them." 

Wirtz points out that, ultimately, the psychological fallout is temporary: "In my experience, the initial panic – and consequent willingness to take on substantial legal fees – subsides once an employer learns that it can thrive, or at least survive, without the former employee." 

That was the case for another sympathetic distributor with a similar story: "I didn't have a non-compete agreement," she relates. "Fortunately, my customers were loyal to me and the girl who took all my information is no longer in business."

FEEDBACK: Do your salespeople or other employees sign non-compete agreements? Have you ever had to enforce one? Do you have employees sign employment contracts? Have a gut-wrenching experience with a former employee you'd like to share? Send all questions and comments to the editor, Cindy Ironson, at

The Federal Communications Commission (FCC) announced late yesterday that it will delay implementing new rules requiring signed written permission to send unsolicited business faxes. The regulations, which were initially scheduled to go into effect August 25, will now be pushed back 16 months, taking effect January 1, 2005. After that date, an established business relationship alone will not be enough reason to send unsolicited faxes.

In its order of reconsideration, the FCC cited various organizations that had filed requests for a stay on the rulings, including the U.S. Chamber of Commerce, American Society of Association Executives, National Association of Realtors, American Business Media, American Dietetic Association, Newspaper Association of America, American Teleservices Association and National Association of Business Political Action Committees and others. 

The order notes: "Until the amended rule becomes effective on January 1, 2005, an established business relationship will continue to be sufficient to show that an individual or business has given express permission to receive facsimile advertisements." Until then, the original regulation, which prohibits any person or entity from sending any fax containing unsolicited advertising without an established business relationship, will remain in effect.

To see the entire document, visit

Brokers, Not Clients

Do distributors have trouble with receiving phone calls and emails for product inquiries, only to find out that it was another distributor or broker calling you? Apparently there are "brokers" out there that source products for clients, and they are not a part of the industry, and there are distributors out there who go to the Web to find products rather than to their source books. From what I can tell, the suppliers are giving brokers industry net pricing even though they are not in the industry.

I am to the point where I get five to 10 calls a week from people inquiring about products, and only after I invest time, effort, energy, bandwidth from my site, expense from their call on my toll-free number and me calling them back do they say, "Is that on a C?" I then explain that I am a distributor not a supplier, and they will usually ask me at this point to give them the supplier information and even the phone number! At first I did so as a business courtesy, but now I refuse to.

– Doug Brown, owner, For-Most Specialties (asi/196374)

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Your Imprint Here

The following letter was received in response to the article on employee non-compete agreements that appeared in the last issue of Briefings (#832). If you want to view the article, please click on the "Back Issues" link at the top of this newsletter and select issue 832. – Ed.

With most distributors, a non-compete clause can be more of a psychological factor. The variable is how much business the salesperson is taking. Is it $25,000, or $1 million? With lawyers costing $250 per hour, you can be billed up to 40 hours for just a start. How much is it worth in fighting to keep clients? You may win the war, but what is the cost?

The best way is to remind the client of your years of service and that you will be here for years to come. The percentage that you will lose will be very small.

– Jerome Bobis, Beacon3 (asi/134565)

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In Briefings #831, in the new supplier section, we listed an incorrect ASI number for supplier Rawlings Sports Accessories. The correct number is asi/80749.
Comedian and actor Bill Cosby will appear live at the Orlando ASI Show! in January 2004 as part of Counselor magazine's 50th Anniversary Celebration. He will appear on Sunday, January 4, free to ASI members. Marvin Spike, ASI Vice Chairman, commented, "Personally, I can't imagine anyone I'd sooner have as a special guest at The Counselor's 50th Anniversary Celebration."

After surveying ASI members, Cosby was a clear favorite for celebrity entertainment. Cosby has had an unparalleled career in television, including "The Cosby Show," which enjoyed years of number-one ratings and critical praise. He is also a giant in the publishing world; Fatherhood (1986) became the fastest-selling hardcover book of all time, remaining No. 1 on the New York Times Best Seller List for more than half of its 54 weeks.

While show management expects to be able to accommodate all the people who wish to attend the event, tickets are only guaranteed to the first 2,000 people who register and request tickets. For more information, call ASI Show! headquarters at (800) 546-3300, or visit 

Did The East Coast Blackout Affect Your Business?

Last Thursday's power outage affecting the East Coast and Great Lakes regions kept millions of people in the dark for hours – some for a day or more – and closed many businesses due to secondary problems with water and sewage operations. Many firms pitched in to help during the crisis, including Sporting Goods retailer Modell's, which donated free sneakers to well-dressed Manhattanites, many of whom had to hoof it home to the outer boroughs on Thursday night. Was your business hit by the blackout? If so, how did you cope? Did you donate items to those affected? Are you still experiencing problems? Suppliers, are you seeing an uptick in orders for items like flashlights and candles? Let us know. Send an email to

Newly Listed Service Providers

A Service Provider is a contract printing or embroidery company who furnishes a service that either prints or embroiders the advertiser's slogan, message or logo onto items supplied to them by their client. 
Atrium Inc 
495 E. Coshocton St.
Johnstown, OH 43035
Phone: (740 967-2000 
Fax: (740) 967-2012 
Contact Person: Heidi Hanks 
Service: Contract screen printer and embroiderer

Expressions Embroidery
15060 W. 16th St.
Olathe, KS 66062
Phone: (913) 906-9316 
Fax: (913) 906-9339 
Contact Person: Shirley Mason 
Service: Embroiderer

Pacific Embroidery 
1189 N. Kramer Blvd.
Anaheim, CA 92865
Phone: (714) 630-4757 
Fax: (714) 630-2528 
Contact Person: Jenny Choe 
Service: Embroiderer

Screen Print Dept. Inc. 
1181 Taylor Ave. N.
Grand Rapids, MI 49503
Phone: (616) 235-2200 
Fax: (616) 235-2400 
Contact Person: Mary Jo Perrin 
Service: Contract screen printer and embroiderer 

Specialty Materials 

10815 Marshall St.
Tulsak , OK. 74116
Phone: (918) 437 8599 
Fax: (918) 437 8588 
Contact Person: Jerry Newton 
Service: Contract screen printer  

Stitchout Inc.

17000 S. Vermont Ave.
Unit M, Gardena, CA 90247
Phone: (310) 538-9096
Fax: (310) 538-9098 
Contact Person: Robert Schultz 
Service: Contract screen printer and embroiderer

Supplier Updates

Click here for a printable version of the Supplier Updates section only.


112B E. Callahan Rd.
Dalton, GA 30731
Mail: PO Box 1404
Dalton, GA 30722
Phone: (706) 275-8895
Fax: (706) 279-1494
Collect call: (N)
Attn: Norman Landry, VP/Oper.
Dist. Pol.: General
Function:. Assembler.
Mfg./Office space: 72,000 sq. ft. ; 24 employees.
Mktg. Pol.: Product line not sold to other end users.
Imprinting: Die stamp, laser, flocking, inlay, die sublimation, direct embroidery, sublimation, sonic fusion, transfer, inlay.
Colormatch Imprint: Yes, PANTONE®, add'l. prod. time required.
Colormatch Products: Yes, PANTONE®, add'l. prod. time required.
Products: Mats-Floor; Rugs

Advance Creative Technology Enterprise Inc.

29-601 Magnetic Dr.
North York M3J 3J2
Ont. Canada
Phone: (416) 645-1222
(866) 236-8040
Fax: (416) 650-1977
Web Address: 
Collect call: (G)
Attn: Susan Souralaysack, VP/Bus. Devel.
Dist. Pol.: General
Function:. Manufacturer.
Mfg./Office space: 4000 sq. ft. ; 4 employees.
Mktg. Pol.: Product line not sold to other end users.
Imprinting: Silk screened, litho/offset.
Colormatch Imprint: Yes, PANTONE®.
Colormatch Products: Yes, PANTONE®.
Products: Auto Accessories-Dashboard-Non-Slip Pad; Wristbands-Miscellaneous

Alfax NA Enterprises Ltd.

10171 Sandiford Dr.
Richmond V7E 5N2
BC Canada
Phone: (604) 722-2186
(800) 830-4332
Fax: (604) 275-7555
Web Address: 
Collect call: (G)
Attn: Steven Yu, Mgr.
Dist. Pol.: General
Function:. Manufacturer
Mfg./Office space: 4000 sq. ft.; 6 employees.
Mktg. Pol.: Product line not sold to other end users.
Imprinting: Silk screened.
Colormatch Imprint: Yes
Colormatch Products:
Products: Frames-Miscellaneous-Illuminated Type; Key Holders With Reminder, Recorders-Miscellaneous; Memo Holders-Lighted-Miscellaneous

Dickies Institutional

2140 Hutton Dr.
Carrollton, TX 75006
Phone: (972) 243-4569
(866) 905-6288
Fax: (214) 459-1055
Web Address: 
Collect call: (G)
Attn: Mike Bickle, VP/Spec. Mkts.
Dist. Pol.: General
Function:. Manufacturer, wholesaler.
Mfg./Office space: 76,000 sq. ft. ; 53 employees.
Products: Uniforms-Lab Coats; Uniforms-Scrubs; Uniforms-Miscellaneous

Flying Colours International

128 Sterling Rd.
Toronto M6R 2B7
Ont. Canada
Phone: (800) 268-1779
Fax: (800) 500-6538
Web Address: 
Collect call: (GC)
Attn: Clint Bowman, Dir./Sls.
Dist. Pol.: General
Function:. Manufacturer.
Mfg./Office space: 100,000 sq. ft. ; 125 employees.
Mktg. Pol.: Also sells via retail.
Imprinting: Silk screened, sublimation, digital print.
Colormatch Imprint: Yes, PANTONE®.
Colormatch Products: Yes, PANTONE®.
Products: Banners-Polyester; Banners-Nylon; Flags-Miscellaneous

K M Match Sales North America

5145 Union Pike
Richmond, IN 47392
Mail: PO Box 14
Webster, IN 47392
Phone: (800) 718-9645
Fax: (800) 718-9644
Web Address: 
Collect call: (G)
Attn: Georg F. Mueller, Gen. Mgr.
Dist. Pol.: Selective
Function:. Importer.
Mfg./Office space: 320 sq. ft. ; 2 employees.
Mktg. Pol.: Also sells via email.
Imprinting: Litho/offset.
Colormatch Imprint: Yes, PANTONE®, add'l. prod. time required.
Colormatch Products: Yes, PANTONE®, add'l. prod. time required.
Products: Matches

Queena Inc.

431 S. Worcester St.
Norton, MA 02766
Phone: (508) 285-8050
(866) 851-8050
Fax: (508) 285-4171
Web Address: 
Collect call: (G)
Attn: Naomi N. Williams, Pres.
Dist. Pol.: Selective
Function:. Manufacturer, assembler, importer, wholesaler, imprinter.
Mfg./Office space: 3000 sq. ft. ; 17 employees.
Mktg. Pol.: Product line not sold to other end users.
Imprinting: Die cast, foil stamping, pad print, silk screened, hot stamping, etching.
Colormatch Imprint: Yes, PANTONE®, add'l. time required.
Products: Embedments; Clocks-Desk-Miscellaneous; Desk Pen Stands-Miscellaneous

St. Crawford Umbrella Co.

2520 S. Fairview Rd. - Ste. M
Santa Ana, CA 92704
Phone: (714) 429-9080
Fax: (714) 429-0453
Collect call: (N)
Attn: Alex Torres, Pres.
Dist. Pol.: Selective.
Function:. Manufacturer, imprinter.
Mfg./Office space: 15,000 sq. ft. ; 8 employees.
Order Ack.: Yes, by ack. form, fax.
Terms: N30 w/credit approval.
Mktg. Pol.: Product line not sold to other end users. Products identified by ASI no., line name. Export shipments - Canada only.
Imprinting: Die stamp, laser, transfer, direct embroidery, pad print, engraving, sublimation, silk screened.
Colormatch Imprint: Yes, PANTONE®.
Colormatch Products: Yes, PANTONE®, add'l. prod. time required.
Catalog: Bound, color. Coded for S/A.
Identified by ASI no., line name.
Products: Umbrellas-Folding; Umbrellas-Golf; Umbrellas-Miscellaneous

X-Line Inc.

3717 Del Prado Blvd. - Ste. 6
Cape Coral, FL 33904
Phone: (239) 549-3233
(888) 607-8677
Fax: (239) 945-7776
Web Address: 
Collect call: (G) 
Attn: Irwin A. Gordon MAS, Pres.
Dist. Pol.: General
Function:. Importer.
Mfg./Office space: 2000 sq. ft. 6employees.
Mktg. Pol.: Product line not sold to other end users.
Imprinting: Silk screened, die cast, die stamp, laser, engraving, etching.
Colormatch Imprint: Yes, PANTONE®.
Colormatch Products: Yes, PANTONE®, add'l. prod. time required.
Products: Emblems-Cloth-Miscellaneous; Key Tags-Brass-With Medallion; Jewelry-Pins

Xact Xpressions

1003 Dragon St.
Dallas, TX 75207-4205
Phone: (214) 748-1111
(800) 999-1925
Fax: (214) 748-4955
Web Address: 
Collect call: (G)
Attn: Larry Galbraith, Gen. Mgr.
Dist. Pol.: General
Function:. Imprinter
Mfg./Office space: 17,000 sq. ft. ; 32 employees
Mktg. Pol.: Product line not sold to other end users.
Imprinting: Direct embroidery.
Products: Bags-Backpack-Miscellaneous-Combo.-Kits-Picknic/Wine Caddy; Blankets & Throws-Fleece; Sunglasses-Miscellaneous

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Bates/Nail Care Inc
Change listing to:
398 Buena Vista Dr
Nokomis, FL 34275
Delete P O Box

Blue Atlantic Ltd
Change listing to:
1205 Westminster St
Providence, RI 02909

Change listing to:
2240 Old Lake Mary Rd
Sanford, FL 32771

Class Act Engraving
Change addresses to:
P O Box 21
Akron, NY 14001
5324 Crittenden Rd
Akron, NY 14001

Colored Staples
Change listing to:
756 N La Cienega Blvd
Los Angeles, CA 90069

D Enterprises
Change listing to:
180 Trowers Rd-Unit #22
Vaughn L4L 8A6, ON Canada

Klinky Mfg Co
Change fax # to: 
Lasonet Promo Co
Change listing to:
2300 S Hacienda Blvd-Ste G7
Hacienda Heights, CA 91745-4636

Lollypops & Candies
Change area code to: (325)

Medical Indicators Inc
Change listing to:
1589 Reed Rd
Pennington, NJ 08534

Change address to:
23052 Alicia Pkwy-#625
Mission Viejo, CA 92692

Mille Lacs M P Co
Change company name to:
Mille Lacs Gourmet Foods®

Change listing to:
1232 E Muriel
Phoenix, AZ 85022

TWC & Associates
Change listing to:
140 E Chestnut St
Monrovia, CA 90106

Tri-Mountain/Mountain Gear
Change address to:
4889 4th St
Irwindale, CA 91706

Welcom Products Inc
Change phone # to: 310/792-7712
change fax # to: 310/792-7719


The ASI term "Primary Contact" denotes the person, selected by the supplier, who is responsible for communication with distributors. These notices are not intended to suggest that the person previously denoted as Primary Contact is no longer employed, or to suggest change of that person's authority or responsibility.
Easton/1668 Intl Inc
Dennis Lee, VP

Mapeasy Inc
Chris Harris, Sls Mgr

Medical Indicators Inc
Chris Illuminati, Mkt Mgr
Welcom Products Inc
Bart McManus, Mgr

Whirley Industries Inc
Andrew Sokolski, Mkt Mgr
A#1 Fun Party Trays
Reason: Requested

Nemesis Inc
Reason: Out of business
SK Marketing Inc
Reason: Out of business

Springday Apparel
Reason: Out of business
asi/54885 Foamie/Taps Inc has been cross-referenced to asi/92868 U S Poly Enterprise Inc. Product line still available.

asi/68453 Magenta Travel Incentives is now asi/56707 Get Up & Go.  8427 Southpark Circle, Orlando, FL 32819. 407/248-4453; 800/786-4382; Fax:407/248-4195. Product line still available.

asi/90141 Sun Manufacturing Corp is now asi/42424 Bullet Line Inc. Company name change only.


The following supplier phone numbers have been disconnected and/or their mail reported undeliverable. ASI is checking the supplier's current status which will be reported in future issues. A disconnected phone or undeliverable mailing address does not necessarily denote that the company has gone out of business. Included is the date the information was verified.
Argent Crystal 8/14
650/583-4622 no answer
Joywell LLC 8/14
201/363-1908 unable to get through
201/638-8204 reach another party
888/324-3797 disconnected

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The information concerning suppliers is only provided for use in your business as a distributor in the ad specialty/promotional products industry and cannot be transferred, rented, loaned or resold in any manner. This information may not be transferred to your or any other electronic or mechanical addressing or data processing systems without the prior written approval of an ASI officer. Unauthorized use of this information shall result in a charge of $1,500.00 per use, plus all costs incurred in recovering the charge. Non ASI members will be charged a higher fee, plus all costs incurred in recovering the charge. 
Richard Kern
Cindy Ironson
Celeste Foose
Abbi Rosen
Tara Dortch
Briefings is published biweekly by the Advertising Specialty Institute® (ASI); Marvin Spike, publisher/vice chairman. Briefings is an integral part of your ASI Comprehensive Research and Sales program. The material in this report is provided only to authorized ASI listed distributors and is for their confidential use for their business. Any other use of this material is strictly prohibited without the written permission of the Advertising Specialty Institute (ASI), Bucks County Technology Park, 4800 Street Road, Trevose, PA 19053-6698. Note: Please notify ASI of any disputed transactions involving ASI listed suppliers. Submit all details, including exact amount of invoice and amount in dispute, to Sue Matlack, ASI, Bucks County Technology Park, 4800 Street Road, Trevose, PA 19053-6698. Phone: (215) 953-4000.  This product and information may not be used to compete with ASI or its affiliates.